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Privacy Policy

Who we are

Our website address is: https://gl-usa.com. We operate as GL USA (Great Logistics LLC).


What personal data we collect and why we collect it


Contact forms (Data Collection and Processing)

When you submit a request for a quote, registration, or service inquiry through our contact forms, we collect the following categories of data to provide accurate logistics services and comply with commercial and regulatory requirements:

  • Personal Contact Information: Name, Email address, and Phone Number.
  • Corporate/Registration Information: Company Name, Full Company Address, Industry/Type of Business, and Company Website or Social Media Page URL.
  • Financial and Identification Information: Company Tax ID Number (TIN/EIN for the United States, or the equivalent DUNS/GIIN/LEI for other countries). This data is required for business verification and quoting purposes.
  • Shipment and Service Data: Details regarding the shipment, including the Type of operation, Origin, Destination, Size, Weight, Container Type, Hazardous Materials presence, necessary dates, and any other special requirements or message content.

Mobile/SMS Data Collection and Usage

GL USA (Great Logistics LLC) is committed to protecting your privacy. The following provisions specifically apply to information collected through our text messaging service:

Data Sharing Restriction: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the stated categories of personally identifiable information collected in this privacy policy specifically exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out/Help: End users can opt out of receiving further text messages by replying STOP to any message they receive. Users can ask for more information by replying HELP. Please note that message frequency varies. Message and data rates may apply depending on your mobile plan.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We share your data only when necessary to conduct our business operations:

  1. Service Providers: We share your shipment details (Origin, Destination, weight, etc.) with our trusted carrier partners, freight forwarders, and logistics agents strictly for the purpose of fulfilling the transportation services you requested.
  2. Legal Compliance: We may disclose your information, including Tax ID and contact details, if required to do so by law, subpoena, or if we believe that such action is necessary to comply with legal processes or protect the rights and safety of GL USA.
  3. Third-Party Spam Detection: We use automated spam detection services to check form submissions.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Shipment and corporate data collected via forms are retained for a minimum of five (5) years for administrative, accounting, and legal record-keeping purposes.


What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

Data may be transferred and processed in the United States, where our primary operations are located.

Your contact information

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

  • Company Name: GL USA (Great Logistics LLC)
  • Address: Allard Way, Coventry CV3 1HW, Great Britain
  • Phone: (216) 373- 2798
  • Email: info@gl-usa.com

SMS Terms and Conditions

This section outlines the terms of your agreement to receive text messages from GL USA.

By providing your mobile phone number and opting in to text messaging through our forms, the end user agrees to receive automated and non-automated text messages from GL USA (Great Logistics LLC) regarding shipment updates, scheduling, service information, and occasional logistical announcements.

  • Opt-Out: End users can opt out of receiving further messages by replying STOP to any text message you receive.
  • Assistance: Requesting more information is available by replying HELP.
  • Frequency and Rates: Message frequency varies. Message and data rates may apply.
  • Support Contact: If you need assistance or have questions about our SMS service, reply with HELP to any SMS message you receive, or contact our customer support team at (216) 373- 2798 or info@gl-usa.com.
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